Frequently Asked Questions

1. What is Seiko?

Seiko is a Japanese watch brand known for its innovation, quality craftsmanship, and a wide range of timepieces suitable for various occasions and activities. Founded in 1881, Seiko has a rich history and is recognized for creating the world’s first quartz watch.

2. What types of watches does Seiko offer?

Seiko offers a diverse selection of watches, including:

Mechanical Watches: Traditional watches powered by a mechanical movement.

Quartz Watches: Battery-operated watches known for their accuracy.

Kinetic Watches: A hybrid of mechanical and quartz technology that generates energy through the movement of the wearer.

Spring Drive Watches: A unique movement that combines mechanical and electronic technologies for exceptional precision.

Diving Watches: Designed for underwater activities with features like water resistance and luminous hands.

3. How do I set the time on my Seiko watch?

To set the time on a Seiko watch, generally follow these steps:

Pull the crown out to the second position.

Turn the crown to set the time.

Push the crown back in to start the watch again.

(Note: Instructions may vary, so refer to your specific model’s manual for detailed guidelines.)

4. How do I care for my Seiko watch?

Proper care includes:

Regularly cleaning the case and bracelet with a soft cloth.

Having the watch serviced every few years by a professional to ensure longevity.

Avoiding exposure to extreme temperatures and magnetic fields.

Keeping the watch away from water unless it is specifically designed for water resistance.

5. What is the warranty policy for Seiko watches?

Seiko offers a limited warranty that typically covers manufacturing defects for a specified period (usually two years from the date of purchase). This warranty does not cover damage caused by misuse, accidents, or normal wear and tear. Check with your retailer or the Seiko website for specific warranty details on your model.

6. Where can I buy Seiko watches?

Seiko watches can be purchased from authorized retailers, online stores, and Seiko’s official website. Ensure you buy from reputable sources to guarantee authenticity and warranty coverage.

7. How can I tell if my Seiko watch is authentic?

To verify authenticity, consider:

Purchasing from authorized dealers.

Checking for the Seiko logo and engravings on the case back.

Ensuring the weight and materials match the specifications of genuine Seiko watches.

Requesting the original packaging and warranty card.

8. What should I do if my Seiko watch needs servicing?

If your Seiko watch requires servicing, take it to an authorized Seiko service center or a reputable watchmaker qualified to work on Seiko watches. Regular servicing helps maintain the watch's functionality and longevity.

9. Are Seiko watches waterproof?

Many Seiko watches are designed with varying degrees of water resistance, typically ranging from 30 meters (splash resistant) to 300 meters (suitable for professional diving). Always check the water resistance rating on your model and follow guidelines to avoid water damage.

10. How do I replace the battery in my Seiko watch?

For quartz Seiko watches, battery replacement is best done by a professional watchmaker or authorized service center to avoid damaging the watch. If you choose to replace it yourself, make sure you have the correct tools to ensure waterproof seals are maintained.

If you have more specific questions or need assistance regarding a particular Seiko watch model, feel free to ask!